CALIGO services are how we stay in the engine room after go-live — monitoring pipelines, managing SLAs, operating governance functions, and migrating legacy systems. Long-term accountability, not handoff and goodbye.
Every service engagement comes with documented SLAs — availability, freshness, response times — and weekly reporting against them.
Dedicated Team
A named CALIGO team assigned to your platform — not a shared pool. You know who is responsible and how to reach them.
Full Transparency
Live operational dashboards, weekly SLA reports, monthly performance reviews, and open incident logs. No black boxes.
Built to Transfer
Every managed service is designed to build internal capability — not dependency. We document everything and train your team to take ownership when ready.
01
DataOps & Platform Operations
Keep the Pipelines Running. Continuously.
Enterprise data platforms require active operations — continuous monitoring, automated testing, SLA management, and disciplined incident response. CALIGO provides the DataOps capability that most organisations don't have internally, treating your data platform with the same rigour as your core banking or billing systems.
End-to-end pipeline monitoring with automated alerting
CI/CD for data pipelines — tested, staged, controlled deployments
SLA definition per data asset with weekly reporting
P1 incident response: acknowledgement in 15 minutes
Data quality monitoring — rules at source and in transformation
Round-the-Clock Coverage for Mission-Critical Data.
For data platforms where overnight failures have direct business or regulatory consequences, CALIGO provides 24/7 managed operations — a dedicated on-call team monitoring every pipeline, responding to every incident, and managing every SLA around the clock.
24/7 on-call coverage — business hours and overnight
Tiered incident classification (P1–P4) with defined SLAs
Proactive platform health monitoring — no reactive-only model
Data quality management — daily monitoring and issue resolution
Monthly SLA performance report delivered to stakeholders
Legacy data warehouses accumulate technical debt, licensing cost, and operational risk. CALIGO designs and executes data migrations and platform modernisations — from on-premise to cloud, from monolithic DWH to lakehouse — with automated reconciliation, parallel run validation, and zero tolerance for data loss.
Every managed service engagement follows a structured onboarding — so you know what to expect, when, and what it delivers before we start.
01
Discovery & Scoping
We assess your current platform, understand your operational pain points, and define the scope, SLAs, and team structure for the engagement. Output: a service agreement with clear deliverables.
02
Onboarding & Instrumentation
We onboard your platform — documenting pipelines, setting up monitoring, establishing runbooks, and configuring alerting. Duration: 2–4 weeks depending on platform complexity.
03
Steady-State Operations
Operations run to SLA — monitoring, incident response, quality management, and reporting. Weekly SLA updates to your stakeholders; monthly performance review with the CALIGO team.
04
Evolve & Transfer
We continuously improve the platform and build your team's capability. When you're ready, we facilitate a structured handover — documentation complete, team trained, runbooks current.
Ready to Add Operational Rigour to Your Data Platform?
Whether you need monitoring, 24/7 coverage, governance operations, or a migration plan — let's talk about the right service model for your organisation.